Privacy Policy
Plush + Oak Inc. (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.
By using our website (www.plushandoak.com), you consent to the practices outlined in this Privacy Policy.
1. Company Information
Plush + Oak Inc.
295 52467 RR 225, Sherwood Park, Alberta, Canada
For privacy-related inquiries, please contact us at: info@plushandoak.com
2. Information We Collect
We collect personal data to provide and improve our services. This includes:
A. Information You Provide Directly
• Email and Phone Number – Collected via website forms and pop-up banners when users actively opt-in or create a customer account.
• Billing and Shipping Addresses – Collected during purchases for order fulfillment.
• Customer Support Communications – When you contact us for inquiries or assistance.
B. Information Collected Automatically
• Cookies and Tracking Technologies – We use cookies and similar tools to enhance website functionality and analyze visitor behavior.
• Website Analytics – We use Google Analytics and other tools to collect data on how users interact with our website.
C. Payment Information
We do not store credit card information. All payment processing is handled by secure third-party payment processors.
3. How We Use Your Information
We collect and use your data for the following purposes:
• Order Fulfillment – Processing and delivering purchases.
• Marketing & Promotions – Sending personalized offers, promotions, and updates (only if you opt in).
• Customer Support – Assisting with inquiries and service-related communications.
• Website Analytics & Improvement – Understanding user behavior to enhance our website and services.
• Legal Compliance – Complying with applicable laws and regulations.
4. Data Sharing & Third-Party Services
We do not sell, rent, or share your personal data with third parties. However, we do work with the following services that may collect data:
• Google Analytics – Tracks website usage and visitor insights.
• Shopify – Our e-commerce platform, which processes transactions and customer orders.
• Other Marketing Tools – Used to provide personalized advertising and email marketing (e.g., Klaviyo).
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes
These third-party services have their own privacy policies, which govern how they handle your data.
5. Cookies & Tracking Technologies
5- Opt-In Method:
You may opt-in to receive SMS messages from [Company Name] in the following ways:
- By submitting an online form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link of the website) or call us at (number)
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt-out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy [LINK] and Terms and Conditions [LINK] pages.
Message frequency may vary
